WHAT YOU NEED TO KNOW AS A PATIENT
If you are experiencing any of the following symptoms:
fever, cough, or shortness of breath…
Please do not come to the office for your scheduled appointment.
You may call the office for other appointment options and/or medication refills:
You may also use the patient portal to request medication refills.
If you have symptoms and they get worse, please call your medical doctor for treatment.
If you have a medical emergency, call 911.
Catawba Valley Behavioral Healthcare is committed to providing you with a positive healthcare experience. During COVID-19 there are alternatives to face to face treatment available. The following are ways that we are working to help you have a safe experience:
All staff and clients coming in the building have a brief screening and temperatures are taken
You are asked to wear a mask while in our building in order to decrease the spread of COVID-19
There are spaces marked off to promote 6 feet of space between seats, social distancing
If you do not feel comfortable with these measures you are requested to reach out to the office to schedule a telehealth visit. If seeking refills or if you have a question for your provider you are requested to utilize the patient portal. Please see the front desk staff or call (828) 695-5900 to be set up with the patient portal.
Thank you for your adherence to the above to help us all stay safe.